Plain English summary: You pay for what we agreed, we deliver what we agreed. You own the creative work we produce for you. We protect each other's confidential information. Either party can end the engagement with 30 days notice.
By using the Growar website at growar.agency, the Growar Cloud platform at app.growar.agency, or engaging Growar for any services, you agree to be bound by these Terms of Service.
If you are entering into these terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity. If you do not have such authority, you must not accept these terms or use our services.
Growar provides marketing services including, but not limited to: website development, SEO, paid advertising management, social media management, branding, content marketing, email marketing, WhatsApp automation, and AI marketing strategy. Services are delivered through the Growar OS platform.
The specific services, deliverables, timelines, and fees applicable to your engagement are set out in a Scope of Work ("SOW") or service agreement agreed between the parties. These Terms of Service govern the general relationship; the SOW governs the specifics of each engagement.
Growar reserves the right to modify, update, or discontinue any feature of the Growar OS platform with reasonable notice to active clients.
When you create an account on the Growar Cloud platform, you are responsible for maintaining the security of your account credentials. You must not share your login with others outside your authorised team.
You are responsible for all activity that occurs under your account. If you suspect unauthorised access, you must notify us immediately at hello@growar.agency.
Growar reserves the right to suspend or terminate accounts that violate these terms, are used for unlawful purposes, or present a security risk.
Fees are as set out in your SOW or the pricing agreed at the time of engagement. Monthly retainer fees are billed in advance at the start of each billing period. One-time fees (such as website packages) are billed as agreed in the SOW.
Prices are in USD for retainer services and AED for UAE-based website packages unless otherwise stated.
Work product: Upon full payment, Growar assigns to the client all intellectual property rights in creative work produced specifically for that client (including brand identity, website designs, and content), except where third-party elements (fonts, stock assets, software frameworks) are used under licence.
Growar OS platform: The Growar OS platform, including its codebase, architecture, templates, and AI models, remains the sole property of Growar Global Private Limited. Clients are granted a non-exclusive licence to use the platform during the term of their engagement.
Client materials: You retain ownership of all materials, data, and content you provide to Growar. You grant Growar a non-exclusive licence to use these materials solely for the purpose of delivering your services.
Portfolio use: Growar reserves the right to reference client names and outcomes in its portfolio and playbooks unless the client requests otherwise in writing.
To enable Growar to deliver services effectively, clients agree to:
Delays caused by a client's failure to meet these responsibilities may affect delivery timelines. Growar is not liable for delays attributable to the client.
Both parties agree to keep confidential any non-public information shared during the engagement, including business strategies, financial data, client lists, and proprietary processes. This obligation continues for 2 years after the termination of the engagement.
Confidential information does not include information that is publicly available, independently developed, or disclosed with the disclosing party's written consent.
Either party may terminate a monthly retainer engagement by providing 30 days written notice. During the notice period, services continue as normal and fees remain payable.
Growar may terminate immediately if a client: fails to pay outstanding invoices within 30 days of the due date, violates these terms in a material way, or engages in conduct that is unlawful or reputationally harmful to Growar.
Upon termination, Growar will provide the client with their data and completed work product within 14 days. Website hosting on Growar Cloud continues indefinitely for websites purchased as one-time packages, independent of retainer status.
Growar's total liability to a client for any claim arising out of or in connection with these terms shall not exceed the fees paid by that client in the 3 months preceding the claim.
Growar is not liable for: indirect or consequential losses; loss of profit, revenue, or business opportunities; losses arising from third-party platform changes (such as algorithm updates by Google, Meta, or WhatsApp); or delays caused by the client's failure to provide required approvals or materials.
Nothing in these terms limits liability for fraud, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded.
These Terms of Service are governed by the laws of the United Arab Emirates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE, unless otherwise agreed in writing.
For clients based in India, engagements serviced by Growar Global Private Limited's India entity are governed by Indian law and subject to the jurisdiction of courts in Kerala, India.
For any questions about these Terms of Service, to report a violation, or to make a legal enquiry, please contact us: